If you notice a loss of connectivity between Final Cut Pro or Final Cut Express and your camcorder or deck after upgrading your versions of Mac OS X and QuickTime, here’s what you can do to resolve the issue.
- Remove QuickTime receipts:
- Go to /Library/Receipts/
- Locate the QuickTime receipts files.
- Select all QuickTime receipts that have version numbers as part of their names (but don’t select the other QuickTime receipts). Here’s an example of what they look like (you may have different receipts on your computer):

- Drag the selected receipts to the Trash.
- Download and install the latest version of QuickTime
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If you’ve ever realized that you logged your footage with the wrong log clip settings, here’s a great tip that’ll solve it for you.


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Click here to ask a question about Final Cut Pro workflows.
If you’ve ever chosen the wrong reel name, or entered the wrong reel name on accident here is a cool tip to show you how to fix that.

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Click here to ask a question about Final Cut Studio workflows.
Here are some potential problems that you may encounter while capturing, and some possible solutions.
If you have a problem not mentioned here, the best way to solve it is to “troubleshoot” the problem. Troubleshooting is a process where you change variables, usually one at a time, to pinpoint the problem. Here’s a helpful article on troubleshooting.
Tape Capture Problems and Possible Solutions
• Problems with your capturing device:
If you are having trouble capturing footage, whether it a “dropped frames” or “broken timecode” warning, try using the same device that you shot the footage with, instead of your deck …
- Shoot “advanced”- or “2:3:3:2″ mode with your camcorder.
- Use the capture preset in FCP titled “DV NTSC 48 kHz Advanced (2:3:3:2) Pulldown Removal”. This preset will capture at 29.97 (that’s what the actual recording on tape is), but remove the redundant frames added by the camcorder to make the video 23.976 fps (notice the box is checked that says “Remove Advanced Pulldown and/or Duplicate frames During Capture From FireWire Sources”)
- Use the “DV NTSC 48 kHz - 23.98″ sequence format (NOTE: FCP refers to 23.976 fps video as “23.98″)
- Now edit your masterpiece!
More info on “24p” digital video here: http://www.adamwilt.com/24p/
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